Last Updated: 18.02.2025
Mystique Works (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.mystiqueworks.com (“Website”).
1. Information We Collect
We collect various types of personal information to provide and improve our services, including but not limited to:
- Personal Details: Name, email address, phone number, and billing/shipping address.
- Payment Information: When you make a purchase, your payment details may be processed by third-party payment gateways. We do not store sensitive payment information.
- Transaction Details: Information related to purchases made on or outside our Website.
- Technical Information: IP address, browser type, and browsing activity for website analytics.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill orders placed through our Website or other means.
- To communicate with customers regarding orders, inquiries, and support requests.
- To improve our Website functionality, services, and customer experience.
- To comply with legal obligations and prevent fraud.
3. Third-Party Payment Processors
- We may use third-party payment gateways to process transactions securely. These service providers have their own privacy policies governing how they handle personal data.
- If transactions occur outside our Website, we encourage customers to ensure the security of their payment information.
4. Data Protection and Security
- We implement reasonable security measures to protect personal data against unauthorized access, alteration, or disclosure.
- While we strive to protect your personal information, we cannot guarantee absolute security, especially for transactions handled outside our Website.
5. Sharing of Information
We do not sell or rent personal data. However, we may share information in the following cases:
- With third-party payment processors to facilitate transactions.
- With shipping and courier partners to deliver orders.
- When required by law, such as responding to legal requests or regulatory requirements.
6. Cookies and Tracking Technologies
- Our Website may use cookies and similar tracking technologies to enhance user experience and collect analytics.
- Users may disable cookies through browser settings; however, some Website functionalities may be affected.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing where applicable.
- Lodge complaints with relevant data protection authorities.
To exercise these rights, please contact us using the details provided below.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our Website constitutes acceptance of the revised terms.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us:
Mystique Works
100 Consilium Pl Suite #200, Scarborough, ON M1H 3E3, Canada
Email: hello@mystiqueworks.com
Phone: +1 289 635 5159
By using our Website or making transactions with us, you acknowledge and agree to this Privacy Policy.